Satisfaction and customer experience
Measure satisfaction, perceived quality, friction points, journey fluidity and likelihood to recommend.
Customer surveys and field interviews to decide with real data
Field surveys in Luxembourg help you collect reliable data directly from your audiences, in real conditions.
At Mediation Field Marketing, we design and deploy customer surveys and face-to-face interview setups to measure satisfaction, test concepts and capture actionable insights.
What a field survey measures
Awareness, perception and purchase intent
Assess brand awareness, brand perception and the factors that influence interest or purchase intent.
Test a concept, offer or message
Get fast feedback before a wider rollout.
Measure a field activation or campaign
Use surveys to measure the impact of tastings, demos, in-store animations or other field operations.
Our survey method in Luxembourg
From questionnaire design to reporting and recommendations.
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1
Framing & questionnaire
Define objectives, target audiences, locations, interview volume and questionnaire.
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2
Recruitment & training
Interviewers are selected and trained based on context, expected contact quality and required languages.
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3
Field collection
In-store, malls, events or other high-traffic areas in Luxembourg.
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4
Quality control
QC ensures coherence and reinforces reliability of results.
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5
Analysis & reporting
Clear reporting with quantitative results, verbatims and actionable recommendations.
Decisions based on reliable data
Nothing replaces direct consumer feedback. Face-to-face surveys capture rich, contextual insights that digital alone often misses.
Our interviewers adapt to Luxembourg’s context and languages to ensure quality interactions at the right time.
Support & Questions
FAQ
Common questions to prepare your field data collection.
What is a field survey?
Face-to-face data collection to measure satisfaction, perception, purchase intent or understanding of an offer.
Request a quote
Want to run a field survey in Luxembourg, measure satisfaction, test a concept or capture customer insights?